How Do I Fix Crashes or Freezing Issues in the App?

Modified on Mon, 21 Jul, 2025 at 5:47 AM

  • Start with a force close and restart.

  • If the problem persists, clear the app cache or reinstall the app.

  • Keep the app and your device updated to the latest version for stability and bug fixes.

  • If it still crashes, send a detailed bug report with the time, device model, and OS version.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article